Frequently Asked Questions

Everything you need to know about your Insect Lore order.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached for a full refund.

How do I care for my Insect Lore garments?

To preserve the quality of our prints and fabrics, we recommend machine washing cold on a gentle cycle and tumble drying on low heat, or air drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my shipment?

Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.